Meet Alan Falls & His Wife, Audrey
Alan Falls
Owner & Master IICRC Certified Textile Cleaner & Water Damage Restorer
- Graduated from Carroll High School
- Graduated from IPFW with an Associates Degree in Organizational Leadership and Supervision
- IICRC Approved Master Textile Cleaner
- IICRC Approved Carpet Cleaning Technician
- IICRC Approved Repair And Installation Technician
- IICRC Approved Upholstery & Fabric Cleaning Technician
- IICRC Approved Rug Cleaning Technician
- IICRC Approved Odor Control Technician
- IICRC Approved Floor Care Technician
- IICRC Approved Color Repair Technician
- Master Rug Cleaner Designation By Oriental Rug Cleaning
- Completion of Pemberton’s Fabric Pro Upholstery Specialist Course
- Certified Floorcovering Installers Association Technical Certification
- Certified in Stone Maintenance By Stone Care International
- Completion Of Stone Techs Stone, Tile & Grout Care Class At Bane Clene Institute
- Completion of CTI Multi-Skills Training Program – Stain Removal, Odor Control, Commercial Carpet Cleaning & Stone, Tile & Grout Cleaning
- Completion Of Basic Coatings Cleaning & Maintenance Of Hardwood Floors Training Class
- Completion of WoolSafe Fiber Care Specialist Course
- Completion of Dyebold Acadmey Carpet Dyeing Class
- IICRC Approved Master Water Restorer
- IICRC Approved Water Restoration Technician
- IICRC Approved Applied Microbial Remediation Technician
- IICRC Health and Safety Technician
- Completion of Drieaz University IICRC Applied Structural Drying Class
- American Drying Institute Structural Drying School Graduate
- Reets Drying Academy Certified
- Completion of Bane Clene’s Management Class
- Completion of Joe Polish’s Boot Camp And Platinum Plus Group
- Strategies For Success By Jon Don Attendee
- Howard Partridge’s Knights Of The Round Table
- Dale Carnegie Course Graduate
- Completion of Violand Management Development Program
- Completion of Restoration Sciences Academy’s Xactimate Estimating Course
- Completion of Reets Drying Academy Water Damage Restoration Technician Course
- Completion of GBAC‘s Fundamentals Training Course with an Emphasis on SARS-CoV-2/COVID 19
Audrey Falls
Owner
- IICRC Approved Carpet Cleaning Technician
- Master Rug Cleaner Designation By Oriental Rug Cleaning
- Completion of Pemberton’s Fabric Pro Upholstery Specialist Course
- Completion of Basic Coatings Wood Floor Cleaning & Maintenance Program
- Completion Of Bane Clene’s Stone, Tile & Grout Care Class
- Completion of Dyebold Acadmey Carpet Dyeing Class
- Completion of Reets Drying Academy Water Damage Restoration Technician Course
- Strategies For Success by Jon Don Attendee
- Completion of Violand Sales Force Development Course
- Fred Pryor Seminar – Leadership & Management Skills For Women
- Completion of GBAC‘s Fundamentals Training Course with an Emphasis on SARS-CoV-2/COVID 19
WRIGLEY FALLS
COMPANY MASCOT
- Yorkshire Terrier bred by Anne at The Pets’ Parade in Warsaw, IN
- Completion of Fort Wayne Obedience Training Club’s Beginner Obedience Class
- Self-Declared Head of Neighborhood Security
- Master of Escaping the House or the Yard
- Loves humans, especially kids about his size
- Believes he is 50 lbs of raw intimidation, but is actually 7 lbs of cuteness
- Loves sleeping 20-22 hours per day
- Brings endless joy and entertainment to his family
Alan Falls grew up working in his parents' cleaning & restoration company.
In 1992, at the tender age of 8, Alan began helping on carpet cleaning jobs and with odds and ends around the shop. He always loved to learn new things and work hard, qualities his parents instilled within him and his younger brother.
His first full-time summer working with his father was in 2000, while he attended Carroll High School. After graduating from high school, Alan attended IPFW and graduated in 2005 with an Associate’s Degree in Organizational Leadership.
Later in 2005, he began managing and overseeing daily operations and growing his father’s business full-time. One of Alan’s favorite sayings is, “You can’t outperform your knowledge.” It was during this time that Alan grew his managerial and operations skills through attending many training courses, as well as becoming IICRC Master Certified in Textile Cleaning and Water Damage Restoration. A Master Certification is something only 3.7% of the cleaning and restoration industry ever attain.
In 2014, Alan married Audrey, who is originally from Indianapolis, IN.
Audrey worked in the financial industry for almost a decade, which taught her how to solve challenges and explain solutions tactfully to her customers. When she joined Alan in the cleaning & restoration industry in 2015, it was a brand new world to her! Nevertheless, she put her nose to the grindstone and tried her best to learn it all – by attending training seminars, working hands-on in the field at customer’s homes and workplaces, developing relationships with new business partners, collaborating on marketing campaigns, and more.
Ever the creative and introspective soul, Audrey enjoys connecting with her clients over shared experiences, solving challenges, and discovering ways to work smarter, not harder.
In 2017, they added Wrigley to their family, a rambunctious and energetic Yorkshire terrier.
Together, Alan & Audrey began Distinctive Cleaning & Restoration in 2020.
With over 25 years of combined experience, Alan and Audrey are committed to delivering the finest experience and the most outstanding service to their unique customers.
What Do Alan & Audrey Do For Fun?
When Alan & Audrey aren’t working together in their business, they love spending time in their vegetable garden, water skiing off the back of their Ski Nautique boat in the summers, visiting National Parks across the country, cheering for the Chicago Cubs, playing guitar and piano, volunteering with their congregation to help others, binge watching “Parks & Recreation,” and spending time with family and friends in Fort Wayne and Indianapolis.
Why "Distinctive"?
Alan & Audrey have always specialized in working for particular homeowners and business owners who take great care in maintaining their homes, offices, and furnishings. These are the same clients who, when experiencing an emergency water damage, need a trusted, experienced friend they can call at anytime to help them.
These distinctive clients deserve a distinctively different level of service.
Find out more reasons Why You’ll Love Us here.
