General FAQ

frequently asked questions
  • We happily serve the entire Northeast Indiana region. Our primary service location is Allen County, Indiana. If you don’t mind paying our modest trip charge, we also travel to outlying locations.

  • Not necessarily!  Customers have been comfortable leaving us unattended in their homes and workplaces for decades.

  • We will need a way to enter your home or workplace.  Provide us a garage code, hide a key, leave a door unlocked, or have someone else let us in.

  • Payment is required upon completion, so you can leave a signed check or a credit card number.

  • Communicate exactly what you want cleaned.  Leave us a detailed note or send us a text.

  • We prefer payment by check, but also accept Paypal, Venmo or Apple Pay.  We accept cash, but may not have exact change if needed.

Pricing FAQ

  • We charge more than most competitors and much less than the cost of premature replacement of brand new carpet, rugs, furniture, or hard surface flooring.  Check our services pages to see specific prices.

  • Our clients know they could get cleaning for a much, much lower price from a competitor.  However, they realize one universal truth, which is: “You get what you pay for.” 

  • Our clients expect that the job will be done right the first time and it will be the most thorough and the deepest cleaning they’ve ever received.  We are used to working with clients with higher expectations.  In fact, these are the clients we prefer, because we have a similar mindset. 

  • We take our time when we clean, paying attention to all of the details to give you the best cleaning for your hard-earned money.   This is why we are referred by local flooring stores, furniture stores, interior designers, real estate agents and more.

  • Just remember: Cheap and fast never equals quality!

Service Specific FAQ

water damage restoration services
Water Damage Restoration FAQ
carpet cleaning
Carpet Cleaning FAQ
rug cleaning
Oriental Rug Washing FAQ
furniture cleaning
Upholstery Cleaning FAQ
tile and grout cleaning
Ceramic Tile & Grout Cleaning FAQ
LVT LVP Cleaning
Luxury Vinyl Tile or Plank Cleaning FAQ
pet spot removal
Pet Urine Stain & Odor Removal FAQ
carpet rug fabric protector
Carpet, Rug & Fabric Protector FAQ
mattress cleaning
Mattress Cleaning FAQ
commercial cleaning
Commercial Cleaning FAQ
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