“During the recent rainstorm on the NE side of Fort Wayne, we had water in our basement that saturated the carpet. We had no idea what to do. We checked to make sure the sump pump was working, but saw about 7 inches of water around the foundation where the ejection port is. I called [A Local Restoration Company] and they cleared the drain tile, but there was just too much water. We began using shop vacuums to get the water out of the carpets.

On Friday, the smell was getting bad, and we had 1800 SF of carpet removed along with the drenched padding. We called [A Franchise Restoration Company] to come for an estimate and was told that 3 feet of drywall had to be removed along with all of the baseboards, insulation, kitchen cupboards, doors, and possibly the bath tub. Just the tear out was going to cost thousands of dollars.

We called Alan on Saturday and within three hours, he arrived at our home, and began the process of drying out the basement. He stayed until after 10 PM to make sure everything was working as it should, and explaining everything to us as he was doing it.

Alan came back every day to make sure things were going according to his plan. By Tuesday, we were completely dry, and all of the equipment was gone. We didn’t have to have anything removed, and the water and smell was gone. He saved everything!!!

Alan and Audrey are honest, loyal, and hard working people. They explain the process as they are doing it, and put you at ease, just as if they were lifelong friends. If you have any water problems, call Alan and Audrey immediately. Don’t wait even one day. I know I will if something like this would ever happen again.”  – Mr. & Mrs. Diemer

Thank you for being such wonderful customers! 

Read more of our 5-star reviews on Google here.