May 2021 Newsletter

Clean & Dry Spaces For A Healthier, Happier You!

Special Edition for Fort Wayne Pet Owners

What Can Be Done About Pet Urine Spots and Odors? 

You Love Your Home, But You Also Love Your Pet…  Is There A Solution?

It’s Getting Warmer Outside.  Why Are You Now Noticing a Urine Odor Inside Your Home?

Have you cleaned a pet accident thinking it was gone, but then one day the odor mysteriously came back?  Why? 

Urine is made up of three different parts.  Many over-the-counter cleaning products remove the first component – the sticky liquid content.  Some can even remove the second component – the stain-causing pigmentation.  But few removes the third component – the uric acid crystals or “urine salts” that cause odor.  Even our professional carpet cleaning solutions will not remove the odor.  A specialized deodorizer must be used to remove the odor.  

When dry, urine salts have no odor. But when humidity levels increase, or conditions are damp or humid, the urine salts attract moisture and reactivate, causing the terrible odor to return. 

During spring and summer, there is naturally more humidity in the air.  Even though nothing about the pet spot has changed, pet urine odor that goes unnoticed in the winter when the air is dry, can suddenly have a terrible stench during the spring and summer.

Can We Clean Your Carpet & Just Spray a Deodorizer to Remove the Odor?

Cleaning may remove visible stains, but removing pet urine odor is a totally separate process.  If the odor source in the carpet and carpet pad is not treated, the odor will remain and may even increase temporarily because of the additional moisture from cleaning.

Some companies may apply a deodorizer or fragrance to the carpet surface, however this typically is a “Band-Aid” and is simply masking or covering up the bad smell.  Distinctive’s deodorizing process actually removes the source of the bad odor.  For example, after a hard workout at the gym, you may be sweaty and stinky.  You could mist cologne or perfume to cover up the bad smell, or you could take a shower and remove the source of the odor so you are clean and fresh.

Can You Buy an Enzyme Cleaner to Remove the Odor Yourself?

There are many DIY deodorizers and ideas on the internet for removing pet urine.  The main challenge of doing this yourself is you need to apply enough deodorizer to saturate the affected areas to treat the carpet backing and pad below, but then this solution must be removed. 

Our weight assisted extraction tools and powerful truck mounted vacuum allow us to do this.  Otherwise, issues can be caused by the carpet or pad being left wet and remaining damp for an extended period of time.  

We also use a black light when inspecting all affected areas in order to find the exact location of pet urine odor.  Yes, urine will glow under a black light!  This allows us to direct our odor removal efforts to each specific area, rather than just randomly applying deodorizer to areas that may have an odor.  Watch this video to see how the black light works.

Our weight-assisted extraction tool

pet urine on carpetpet urine on carpet under black light

Have You Had Another Company Clean Your Pet Spots, Only to Have Them Return?

Pet spots can return after cleaning if they are not neutralized and thoroughly rinsed.  This is an extra step that takes time and careful attention to perform properly.

Real World Story:

A recent Distinctive client told us she had three different companies clean her carpet and the spots always returned the next day.  She was ready to replace her otherwise good carpet.  As a last ditch effort, her neighbor referred her to us.  We cleaned her carpet, giving extra attention to the pet spots.  We followed up a week later and the spots did not return.  She was thrilled! 

Some yellow and brown pet spots are more challenging to remove from certain carpet fibers.  Thankfully, Distinctive has an amazing solution that typically makes the stain disappear as it dries.  

Pet Urine Spots 1 - Before - Distinctive Cleaning & Restoration Fort Wayne INPet Urine Spots 1 - After - Distinctive Cleaning & Restoration Fort Wayne IN

Visit our Pet Stain & Odor Removal Page here to get more of your questions answered

Learn about Distinctive’s entire pet urine odor removal process in the exclusive 5-minute video below

Your carpet, furniture, rugs, and tile are begging for their spring cleaning!

Enjoy a cleaner, healthier home this season.

To schedule an appointment for any of our Expert Cleaning Services:

Distinctive Cleaning & Restoration - Trivia

Who Wants to Win a $15 Gift Card??

Your chance to win is greater than you think!

According to the American Kennel Club, what is the most popular dog breed of 2021?

A.  Goldendoodle

B.  Labrador Retriever

C.  German Shepherd

D.  French Bulldog

Respond with your answer by emailing office@distinctivefw.com or text 260-250-4664

A random winner will be drawn for a $15 gift card to your favorite locally owned Fort Wayne business on May 19!

The winner will be announced on our Facebook page.

Like Our Facebook Page Here to stay up to date! 

April Trivia: 

How many years had Alan & Audrey been married as of April 19, 2021?

Answer:  Seven years!

Congrats to our winner who chose a gift card to Jamison’s Specialty Meats!

Pet of the Month Distinctive Cleaning & Restoration Fort Wayne, IN

Abby

Abby is a lake dog!  She lives at Sylvan Lake in Rome City.  While she may be 14 years old and only a few pounds, she still loves to play.  Believe it or not, her mother was a black poodle and her father was a white American Eskimo.  She was the runt of her litter and her owner rescued her!

We really enjoyed cleaning for Abby’s owner.  A gorgeous view of the lake, a very nice customer, and a cute dog made for a wonderful day in Noble County!

Distinctive Cleaning & Restoration Fort Wayne - Client of the Month

Thank You For The Flower Delivery!

Our first time client was so happy with her experience and results from working with us, she actually sent us a flower arrangement and an arrangement of succulents!  We were absolutely floored.  We love working for nice people.  It’s so great to feel appreciated.  Here were her kind comments:

Dear Mr. & Mrs. Falls,

Thank you so very much for the enormous professionalism and impeccable service in cleaning my carpet.  I will always recommend you.

Thank you so much, Mrs. Coussement!

Earn FREE Cleaning With Our Referral Reward Program

Instead of spending money on advertising, we want to reward our friends who help our business grow.  Refer new clients to our company and get rewarded with 10% of their first invoice as a cleaning credit valid for any of our services at your next appointment. 

Refer your friends, family, neighbors, and colleagues and start Earning FREE Cleaning today!

B&A Pic

Before – Pet Spots Galore!

After – Pet Spots Removed

Wow!  What a dramatic improvement!  

We see carpet like this fairly often.  Our customers are usually thinking they’ll have to replace their carpeting due to pet spots and accidents.  However, we can almost always save them from premature replacement by our thorough cleaning and deodorizing process.

Are you concerned that your carpet is beyond help??  It might be.  But it also might be worth asking for our expert opinion on whether or not it can be saved.

Tip

Invisible Indoor Wireless Pet Boundaries

If you have an indoor pet, you’ve probably tripped over a gate or two in the past.  Or maybe you have to keep doors to multiple rooms closed at all times.  There is a better way to protect your home and pet – Invisible Indoor Wireless Pet Boundaries!

Whether you want to protect an entire room or smaller areas, consider this feature to keep your home clean and your pet safe.  Boundaries could include keeping your pet confined to hard surface areas only, as well as keeping cherished oriental rugs and fabric furniture off limits.

Locally, DogWatch Hidden Fences or Invisible Fence can help you with all of your invisible indoor wireless pet boundaries!

Local (1)

Fort Wayne Obedience Training Club

Successful training of your furry friends may help eliminate many pet urine odor and behavioral issues inside your home.

Locally, we recommend the Fort Wayne Obedience Training Club.  From puppy classes to beginner obedience courses to agility and trick courses, they offer it all!  Since 1946, their goal has been to provide the community resources to train, bond, and participate in fun activities with your dog.

Alan & Audrey’s dog, Wrigley, took puppy classes here about four years ago and it helped us be more responsible dog owners and helped Wrigley to be a better behaved, happy canine citizen.

Fun in Fort Wayne - Distinctive Cleaning & Restoration

P.S.  What topics would you like to see discussed in future newsletters? 

Any subject from cleaning to maintenance tips to myth busting for carpet, rugs, furniture, tile & grout, wood floors to water damage prevention tips to… ??

We want to provide more valuable, easy-to-consume content for our wonderful clients and network of supporters. 

Simply email us at office@distinctivefw.com with a topic you’d like to see and we’ll add it to a future newsletter.

From our family to yours, we wish you another month of health & happiness!

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